• Send to: info@Alpha.com
• Include invoice number in message
DO NOT reference peptides in your e-transfer notice.
If your company name that you are sending the e-transfer from includes ‘peptides”, please do not send an e-transfer, as it will be rejected.
• Send to: info@Alpha.com
• Include invoice number in message
Orders are processed within 1–2 business days (Monday to Friday). You will receive an email confirmation once your order has been processed and is preparing for shipment.
We use Canada Post for all domestic shipments. You will receive tracking information once your order has been shipped.
Yes. We offer expedited parcel through Canada Post with tracking for faster delivery. You can select this option at checkout.
You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
If your order has not yet been shipped, please contact us as soon as possible and we will do our best to update your address.
If an incorrect address is entered and the order has already shipped, please contact us immediately. We will work with the carrier to resolve the issue if possible.
No, we do not offer local pickup at this time. All orders are shipped directly to you.
Yes. All orders are shipped in plain, discreet packaging with no branding or product information on the outside.
Peptides are short chains of amino acids that naturally occur in the body and play important roles in signaling, recovery, metabolism, and various biological functions.
Yes. All peptides are research grade and intended solely for laboratory research purposes. They are not for human consumption or therapeutic use.
Our peptides are synthesized in ISO-certified facilities, purified to 99%+ purity, and tested by independent third-party laboratories for identity and purity.
All peptides are 99%+ pure. Certificates of Analysis (COA) are available for every batch.
Peptides are manufactured using advanced solid-phase peptide synthesis (SPPS) in controlled, GMP-compliant environments to ensure consistency and accuracy.
Yes. Every batch undergoes independent third-party testing to verify identity, purity, and quality. A printed copy of the Certificate of Analysis (COA) for each product purchased is included with every order. Digital COAs are also available on our website, and every vial features a unique QR code that links directly to its corresponding third-party laboratory report from Testides.com for complete batch traceability.
Absolutely. At Alpha Peptide, every batch is sent for third-party testing and retested every 3 months, whichever comes sooner. Each product features a unique QR code on the label that is traceable directly to our independent third-party tester, Testides.com.
Yes. Our website uses industry-leading SSL encryption and secure payment processing to protect your information.
You will be charged at the time your order is placed.
Applicable taxes are calculated at checkout based on your shipping address. Not on crypto payments.
Yes. Sign up for our newsletter and follow us on social media to receive exclusive offers and early access to promotions.
We strive to offer the highest quality at the most competitive prices. Price match requests may be considered on a case-by-case basis.
Yes. We accept a wide range of cryptocurrencies and digital wallets. Please contact our support team for wallet instructions.
Due to the nature of our products, all sales are final. We do not accept returns or exchanges.
If your order arrives damaged, incorrect, or if there is an issue with your shipment, please contact us within 48 hours of delivery with photos and your order number.
Orders can be modified or canceled within 1 hour of purchase. After that, orders are processed for shipping and cannot be changed.
We do not offer refunds. All products are sold for research purposes only. Please review all product details before completing your purchase.
Please contact the shipping carrier directly to file a claim. We are not responsible for packages marked as delivered by the carrier.
At this time, we only ship within Canada. International shipping is not available.
Orders may be declined or refunded due to payment verification issues, billing discrepancies, or suspected fraud. If this occurs, you will be notified by email.
Yes. Popular peptides are restocked regularly. You can sign up for restock notifications on the product page to be notified when items are available.
Click the “Login” icon at the top right and select “Create Account.” Enter your email address, create a strong password, and follow the prompts.
Yes. We use industry-standard SSL encryption and secure servers to protect your personal information. We never share your data with third parties.
Passwords must be at least 12 characters long and include a combination of uppercase letters, lowercase letters, numbers, and special characters.
Click “Forgot Password?” on the login page and enter your email address. We’ll send you a secure link to reset your password.
Log in to your account and go to “Account Settings” to update your name, email, password, and other details.
If you notice any suspicious activity, change your password immediately and contact our support team at info@alphapeptide.ca.
We do not store your full payment details. All transactions are securely processed through trusted third-party providers with PCI-compliant systems.
No. All products sold by Alpha Peptide are intended for laboratory research purposes only and are not for human consumption or clinical use.
Our products are intended solely for in vitro laboratory research. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
No. We do not provide usage, dosage, or administration instructions. It is the responsibility of the researcher to conduct their own studies and determine appropriate protocols.
Yes. All products are third-party tested for purity and identity. Certificates of Analysis (COAs) are available for each batch in the COA section.
Store products as directed on the label. In general, most peptides should be stored refrigerated. Protect from light, moisture, and repeated temperature changes.
At this time, we only ship within Canada. International shipping is not available.
Yes. Our products are legal to purchase for research purposes within Canada. It is the buyer’s responsibility to be aware of and comply with local laws and regulations in their area regarding research chemicals and peptides.
High Standards
Independent Labs
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